We can only contact you if you registered with the correct email address. In the best case, we will get a notification, and the mistake is so obvious (like gnail instead of gmail, hottmail.com, or petre instead of peter) that we can correct it and send you your payment confirmation and vouchers. If you try to log in to your travel account on the website, you need to 'reset password', and you will receive a password that allows you to log in again.
If we can not determine your correct email address, we will try to reach you by SMS. Please ensure you have entered a valid number with the correct country code.
If you are not notified that our mail to you bounced back, you need to contact us via the support form.
Please enter the incorrect email and the booking number, and write down the correct email in the comment so we know what to change.