The Taiwan Railways ticket is issued automatically. Once your ticket is confirmed, we will send you a 12Go voucher to your email address.
Where can I pick up or exchange my train tickets for Taiwan Railway?
Use 12Go PDF voucher to collect the physical train tickets at your departure station. The PDF voucher can be shown printed or as a screenshot on a phone. Make sure to have your original ID to prove your identity.
When do I arrive to the station?
Make sure to be at the departure station at least 30 - 60 minutes before departure time.