AM
Andy MThe trip was fast and efficient, but the people at the ticket office need more customer service training. They say you need to check in an hour before so they know how many people have paid for the boat, but the y should know this already because the tickets were bought and paid for online? So ridiculous to ask people to ‘check in’ an hour before (6:30am) for a 15 minute speedboat ride.
Phà Xuồng cao tốc, Paradise Island, 22 thg 6, 2024
MO
Melissa ONice man at the ticket office. Boat was good. I don’t know if it was on schedule, it just leaves whenever there are enough people.
Phà Xuồng cao tốc, Paradise Island, 21 thg 4, 2024
DA
Deimante AThe boat wasn’t the same that shown at the photo, when you buy ticket online.
Also they write, that you have to come to port before one hour to check in. But when we came, they said just came later, when 15 minutes left.
When we ask where to wait, they didn’t say clearly where, what the boat will be. Too much ambiguity. I would definitely not choose their service next time.
Phà Xuồng cao tốc, Wanderlust Cruise, 22 thg 11, 2023